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For sellers who make personalized goods

Turn messy
personalization into
a clean checklist.

Other tools tell you where an order is in production. ShopFlow tells you what to make — by reading the personalization on every order and turning it into a clear checklist. Then it learns your shop's quirks from your corrections, so it keeps getting smarter the more you use it.

Built for sellers who actually make things by hand
etsy.com/your/orders
S
Production Sheet SmartParse ✓
Sarah M.
✦ ShopIQ
Comfort Colors Tee · Ships today
Thread ColorPink Shirt Sizes and StyleBlue Jean SizeSmall
1   Best Mom 2026
Jenna P.
✦ ShopIQ
Custom Candle · Ships tomorrow
🎁 Gift order
ScentVanilla Cedar Vessel8oz Amber
1   Welcome Home
Morgan K.
✦ ShopIQ
Name Necklace · Ships in 3 days
MetalGold Fill Length16" FontScript
1   Luna

Personalized orders shouldn't
be this much work.

📝

Personalization is buried in messy text

Etsy shows buyer input as freeform notes — "'Heather' with champagne icon, cowboy boot, red wine glass (in that order)." You have to read it, interpret it, and figure out what to actually make.

✍️

You re-type everything by hand

Most sellers manually copy personalization into a spreadsheet, a notebook, or just work straight off the Etsy tab — re-reading each order every single time you come back to it.

💸

Mistakes are costly

Mis-read a name, a color, a date, an icon — and you've made the wrong thing. For made-to-order, that's wasted material, a remake, and an unhappy buyer.

🔁

Work isn't batched

You rethread your machine, switch scents, or change engraving setups far more than necessary because orders aren't grouped by what they need to be made with.

🧠

No memory between orders

Every order is read from scratch, even when the same listing comes in the same format over and over. Nothing learns. Nothing carries forward. You start over each time.

🎯

ShopFlow attacks all five.

SmartParse reads the messy text. ShopIQ remembers your corrections. WorkOrder batches the queue. The repetitive, error-prone parts of personalized-goods production get handled — so you can focus on making.

SmartParse™ — The engine

It reads your orders
for you.

SmartParse reads the personalization on every order — names, icons, colors, dates, custom text — and turns it into a clear checklist of exactly what to make. No more squinting at order notes or re-typing into a spreadsheet.

Most days, you're handling lots of individual orders across many different listings — not big multi-item sets. SmartParse handles both, but it's the daily flow of distinct orders where the time savings really compound.

  • Flags ambiguous orders — questions, conditional requests, missing specs — so you message the buyer before making the wrong thing.
  • Pulls out the attributes (fonts, thread colors, metals, sizes, scents — whatever your shop uses) as visible chips
  • Splits multi-item orders into individual checkbox rows when needed
  • Same buyer ordering multiple of the same listing? Each tracked separately, correctly
  • Deterministic — same input always produces the same structured output
📋 SmartParse — one buyer, a 3-candle gift set
Raw from Etsy — Order #4267 "Candle #1 - Lavender Sage, label 'Welcome Home Sarah & James'. Candle #2 - Vanilla Cedar, label 'Happy Birthday Maya'. Candle #3 - Bergamot Citrus, label 'For Grandma's Cottage'. All in the matte black 8oz vessels please! Thank you so much!!"
✨ SmartParse reading order...
Margot W.
✦ ShopIQ
Custom Candle Set · Ships Jul 9
VesselMatte Black 8oz
1   Lavender Sage · Welcome Home Sarah & James
2   Vanilla Cedar · Happy Birthday Maya
3   Bergamot Citrus · For Grandma's Cottage
ShopIQ™ — The mechanic

It learns your shop.

ShopIQ learns how your shop works. Correct something once, and it remembers — so the same listing parses right next time, and the time after that.

The lifecycle is simple: buyer writes a messy note, SmartParse takes its first read, you fix what's wrong, ShopIQ learns the pattern, the next order parses cleanly without you touching it. After a few confirmations, the rule graduates to "trusted" and ShopIQ stops asking. Your shop's quirks live in the tool, not in your head.

  • Correct a parsed row once — ShopIQ remembers for next time
  • Scoped to the specific listing, so corrections don't bleed where they shouldn't
  • Rules graduate to "trusted" after a few confirmations
  • You stay in control — proposed rules are visible and reversible
  • The longer you use it, the quieter it gets
WorkOrder™ — The batcher

It batches your work
so you stop wasting setup time.

WorkOrder groups your orders by setup — so you rethread once and do all the black-thread orders together, switch to the next color once, and so on. Stop wasting time on needless setup changes between every order.

It's a deliberate, one-click "optimize" step. You verify your orders first, then hit WorkOrder and your whole queue is sequenced for efficiency.

  • Groups production by setup cost — minimizes rethreads, scent switches, material changes
  • Works for embroidery (thread colors), candles (scents), engraving (materials), and more
  • Urgency stays visible — ship-dates never get buried, but they don't break the batching
  • Verify first, then optimize — the natural order of how shops actually work
  • One click to sequence; one click to undo
🔀 WorkOrder — chaotic queue → batched
Before — six individual orders, arrival order
Sarah M. — Sweatshirt, Black thread
Jenna P. — Tote bag, Orange thread
Maya R. — Hat, Black thread
Aiden K. — Napkin set, Teal thread
Morgan K. — Tote bag, Black thread
Riley B. — Sweatshirt, Orange thread
5 thread color swaps needed
✨ One click → WorkOrder sequences for efficiency
After — batched by thread color
Sarah M. — Sweatshirt, Black
Maya R. — Hat, Black
Morgan K. — Tote bag, Black
Jenna P. — Tote bag, Orange
Riley B. — Sweatshirt, Orange
Aiden K. — Napkin set, Teal
2 thread color swaps · setup time cut in half

Buyer text isn't a form.
It's a paragraph.

Real personalization fields look more like text messages than spreadsheet rows. ShopFlow reads through the noise, learns your shop from your corrections, and knows when to ask instead of guessing.

1

SmartParse reads the messy ones.

Buyer notes are rarely tidy. Production information gets surrounded by chatter, requests, and asides. SmartParse pulls out what you need to make — and surfaces what needs your attention.

⚠ Buyer wrote
Custom Embroidered Napkins · Set of 4
"Napkin #1 'Claire + Daniel', Napkin #2 'Claire + Daniel', Napkin #3 olive icon, Napkin #4 olive icon — if there's any way you could ship a little early that would be SO SO APPRECIATED, our rehearsal is the 12th. Thank U!"
✓ SmartParse
Hannah L.
✦ ShopIQ
Custom Embroidered Napkins · Ships Jul 2
💬 Clarify with buyer
Thread ColorRed
1  Claire + Daniel
2  Claire + Daniel
3  olive icon
4  olive icon

Four production rows. Plus a flag because of the conditional shipping request — click the chip, message the buyer in one click.

2

ShopIQ learns from your fixes.

Sometimes a buyer's whole order is buried in prose. The first time, you correct it. ShopIQ remembers. Every future order of that listing parses cleaner — without you touching it again.

3

Knows when to ask.

Some orders aren't ready to make yet. When the personalization is a question, a request without specs, or something ShopFlow can't safely interpret — it holds the order for review instead of guessing.

⚠ Buyer wrote
Personalized Name Necklace · Order #4181
"Hi! So excited for this — I couldn't decide between gold and silver, what do you think looks better with the script font?? Let me know what you'd recommend!"
⚠ ShopFlow holds
Natalie G.
✦ ShopIQ
Personalized Name Necklace · Ships Jul 8
Needs review Buyer is asking a question — clarify before producing.

No fabricated checklist. No guesswork. One click takes you to Etsy Messages.

The repetitive parts compound
fast as you grow.

If you currently spend even 2 minutes per order reading personalization, re-typing into a sheet, and figuring out which setup to use, here's what that looks like across a year.

Your volume Per week Per month Per year
10 orders/week ~20 min ~1.5 hrs ~17 hours
30 orders/week ~1 hr ~4 hrs ~52 hours
75 orders/week ~2.5 hrs ~10 hrs ~130 hours
100+ orders/week ~3.5 hrs ~14 hrs ~175+ hours
How to read this: these numbers assume two minutes per order spent on parsing, re-typing, and figuring out batching. If your shop's reality is closer to five minutes per order (multi-item sets, complex personalization, lots of cross-listing variation), multiply the hours-per-year by 2.5×. ShopFlow doesn't claim a specific savings — it removes the work, and you keep whatever time you'd spend on it.

At $12.99/month, ShopFlow pays for itself the moment it gives you back an hour. For most shops at 30+ orders/week, that's well before the end of the first week.

A few steps.
Under a minute.

No account setup. No CSV imports. No learning curve. If you can open Etsy, you can use ShopFlow.

1

Sync

Open your Etsy orders, click Sync in the ShopFlow sidepanel. ShopFlow reads your orders straight from the page.

2

Parse

SmartParse instantly turns each order's personalization into checklist rows, with the buyer's dropdown choices shown as tags.

3

Verify

Glance through. Fix anything that read wrong — usually rare, and rarer over time as ShopIQ learns your shop.

4

Batch

Hit WorkOrder. Your whole queue is sequenced by setup efficiency — same thread, same scent, same material, grouped together.

5

Produce

Work the checklist, check items off, print a paper copy if that's how you work. You'll be making the right thing, in the right order.

6

Done

Completed orders clear out automatically — keeping your view focused on what's still left to make.

S KindlyMade

From real shop pain —
not a whiteboard.

ShopFlow was built by the founder of KindlyMade, a custom embroidery shop on Etsy. The same daily struggle every personalized-goods seller knows — reading messy buyer notes, re-typing personalization into spreadsheets, batching production to avoid endless rethreading — was the founder's own production reality.

Other tools in this space were designed by software people who'd never actually made anything custom. ShopFlow was built by someone who's still making things — and who got tired of doing the same tedious work every day. If it feels like it understands your shop, that's because it was built from inside one.

Works for your craft.

ShopFlow knows what personalization looks like across every made-to-order category. SmartParse handles the details specific to how you work.

🧵
Embroidery & Apparel

Shirts, sweatshirts, totes, napkins, hats. Parses thread, color, size, monogram order, and icons from buyer notes.

💍
Jewelry

Necklaces, rings, bracelets. Extracts metal, length, font, and engraving text — keeps multiple of the same listing distinct.

🕯️
Candles & Bath

Reads scent, vessel size, custom labels, and color from candle, soap, and bath orders. WorkOrder batches by scent.

🪵
Woodworking & Engraving

Signs, cutting boards, ornaments. Handles two-zone (front/back) engraving, fonts, layouts, and material.

🐾
Pet Products

Bandanas, tags, bowls. Parses pet names, icons (daisy, paw, heart), and colors — friendly, fast, accurate.

👕
Print on Demand

Heat press, screen print, sublimation, DTG. Parses blank type, garment color, size, design choice, and placement. WorkOrder batches by setup combinations.

Don't see your craft? SmartParse keys off the format of buyer text — not the product type. If your buyers fill in personalization, ShopFlow reads it, and ShopIQ learns the rest.

We touch as little
as we possibly can.

Most Etsy tools ask for full account access. ShopFlow doesn't ask for any of it.

🔒

No Etsy login. No API. No tokens.

ShopFlow reads the orders already on your screen — nothing more. We don't reach into your Etsy account, we don't ask for OAuth, we don't request API permissions. The lightest possible way to get your orders into a checklist.

🛡️

We never see your buyers' addresses or contact info

ShopFlow only ever sees what it needs to help you make the product — buyer first name, item, personalization. Never addresses, payment details, emails, or phone numbers. Your buyers' sensitive data stays with Etsy.

Fast and predictable, not AI-on-everything

ShopFlow reads your orders instantly with a deterministic engine. It only leans on AI for the genuinely tricky stuff — and learns from your corrections, not a generic model. Fast, consistent, and tuned to your shop.

🤝

Works with Etsy, not against it

Your orders, payments, and shipping stay exactly where they are. ShopFlow doesn't replace Etsy — it just makes the making part effortless. No system switch, no migration, no risk.

Status trackers vs production intelligence.

There's a meaningful difference between knowing where an order is and knowing what to make. Most tools handle the first. ShopFlow handles the second.

What you need to do Status trackers ShopFlow
Read messy buyer personalization into a checklist You do it manually ✓ SmartParse
Track which production stage an order is in
Learn your shop's quirks over time ✓ ShopIQ
Batch your queue to save thread/scent/material changes Bulk status updates only ✓ WorkOrder
Split multi-item orders into individual checklist rows
Live inside your Etsy orders page (no context switching)

Status trackers are useful. ShopFlow is the layer underneath — it understands the content of every order, not just its position in your queue. That's why it makes you faster at making things, not just better at tracking them.

Simple. No surprises.

Every feature included at both tiers. Card upfront — no charge until your trial ends. Cancel anytime in two clicks.

Monthly
$ 12 .99/mo
14-day trial — try it on your real orders
  • SmartParse™ — reads every order's personalization
  • ShopIQ™ — learns your shop from your corrections
  • WorkOrder™ — batches your queue for setup efficiency
  • Chrome sidepanel + full-screen app
  • Unlimited orders, unlimited listings
  • Tuned for every craft — embroidery, candles, engraving & more
  • Edit and correct any parsed row
  • Works on every Etsy shop — no Etsy login required
Start 14-day trial

An honest read on your first two weeks.

We just launched — so instead of made-up testimonials, here's what your first 14 days will actually look like.

Days 1–3

First parse

Sync your Etsy orders. SmartParse reads each one and turns the personalization into structured rows. Most will parse cleanly; some will be slightly off. Correct what's wrong — ShopIQ is watching and remembering.

Days 4–10

Less touching

The same listings come in. SmartParse remembers your corrections from the first pass. You touch fewer rows. WorkOrder starts saving real setup time as you batch your daily queue. The tool starts feeling quiet.

Days 11–14

Your shop's voice

By now ShopIQ knows the patterns specific to your shop — your shorthand, your icons, your sets. Sync, glance, batch, make. The repetitive parts of production are off your plate. You decide if you want to keep it.

📖
Latest from the blog

How to Track Custom Etsy Orders When You Have 30+ Per Week

A practical guide for custom Etsy sellers — what works at low volume, what breaks at high volume, and the signals that tell you it's time to change your approach.

Read article →

Frequently asked.

Production status trackers tell you where an order is in your queue — "this one is at the sewing stage, that one is at packaging." That's useful, but you still have to read the buyer's messy personalization yourself to know what to actually make. ShopFlow handles the layer underneath: SmartParse reads the buyer text and turns it into a clear checklist, ShopIQ learns your shop's quirks from your corrections so parsing gets more accurate over time, and WorkOrder batches your queue by setup efficiency (same thread, same scent, same material) rather than just bulk-updating statuses. Status trackers and ShopFlow address different problems — some sellers use both.
If your buyers fill in personalization fields or leave notes with custom details, ShopFlow works for your shop. SmartParse keys off the format of buyer text — numbered lists, labeled fields, comma-separated — not the product type. The wizard covers embroidery & apparel, jewelry, candles & bath, woodworking & engraving, pet products, and "something else" for any other custom craft. If your craft isn't an obvious fit, ShopIQ will learn your specific format from your corrections.
No — and that's by design. ShopFlow doesn't ask for your Etsy login, doesn't request API access, doesn't use OAuth. It reads the orders that are already on your screen when you're on your Etsy orders page. The lightest possible touch — we never reach into your Etsy account.
Only what's needed to help you make the product — buyer first name, order ID, items, personalization, and the buyer's dropdown selections (size, color, scent, etc.). ShopFlow never sees or stores shipping addresses, payment info, emails, or phone numbers. Sensitive buyer data stays with Etsy.
SmartParse is the engine — it reads the personalization on every order and turns it into structured rows. ShopIQ is the mechanic — it learns your shop's quirks from your corrections so SmartParse gets more accurate over time. WorkOrder is the batcher — it sequences your verified queue by setup efficiency (same thread together, same scent together) so you stop wasting time on needless setup changes. Three systems, one product, working together.
ShopFlow is built for serious sellers who want a real production tool — not casual browsers. Card upfront keeps the trial honest: you get full access for 14 days, no charge until your trial ends, and you can cancel any time in two clicks. The trial is meant to be used on your real orders during a real production week, not played with and forgotten.
The Chrome sidepanel is the product — it sits next to your Etsy orders, reads them, and lets you verify, correct, and work through production. app.getshopflow.app is your account portal: it's where you sign up, manage your subscription and billing, and pair the extension to your account. All your order work happens in the sidepanel.
Yes — ShopFlow handles shops with hundreds of open orders. WorkOrder is especially valuable at volume because batching by setup efficiency saves more time the more orders you have. Completed orders clear out automatically so your view stays focused on what's left.
We monitor Etsy's order page structure and update ShopFlow when things change. Chrome extensions update automatically so you'll always have the latest version. If you notice parsing issues after an Etsy update, reach out — we push fixes fast.
Cancel any time from your ShopFlow account settings or by emailing hello@getshopflow.app. No hoops, no retention flows, no questions required. If you cancel during your trial, you won't be charged.

Your production checklist
is one click away.

Install ShopFlow, sync your Etsy orders, and see every order parsed and organized in seconds. The repetitive parts of personalized-goods production, finally off your plate.

14-day trial  ·  No charge until trial ends  ·  Cancel anytime in two clicks